The Tax Agency (hereinafter AEAT) has undertaken to make its websites accessible, in accordance with “Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector”.
This accessibility statement applies to the following websites:
AEAT web portal, made up of the following domains:
“www.agenciatributaria.es” and "www.aeat.es".
AEAT's e-office, made up of the following domains:
"www7.agenciatributaria.gob.es", and "www9.agenciatributaria.gob.es"
(hereinafter jointly referred to as the “AEAT website”).
The AEAT website is partially compliant with “Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector” due to the aspects indicated below.
The content below is not accessible due to the following:
lack of compliance with RD 1112/2018
the content does not fall within the scope of applicable legislation
This statement was issued on 31 October 2018, through a self-assessment carried out by AEAT itself.
Last external accessibility assessment: May 2018.
You can send messages regarding accessibility requirements (article 10.2.a) of RD 1112/2018) such as for example:
Through the form for reporting possible breaches of accessibility requirements or by calling 901 200 347 (alternatively, 91 75 75 777, or 934422764 for calls in Catalan).
Communications will be received and processed by the Tax Agency itself.
The complaint procedure included in article 13 of RD 1112/2018 will enter into force on 20 September 2020.
In compliance with the principles of accessibility and universal design, the Tax Agency works to ensure that all citizens –placing special attention on elderly people and people with some type of disability–, who interact with it through the Internet, can access the electronic information and services on equal terms, regardless of their personal circumstances, means or knowledge. In other words, that they can browse the pages of the AEAT website without having access difficulties.
The accessibility policy applied by the Tax Agency is in line with the requirements of “Royal Decree 1112/2018 of 7 September on the accessibility of websites and applications for mobile devices in the public sector”.
The pages of the AEAT website currently comply with the requirements of Standard UNE-301549 v1.1.2:2015 considering the exceptions of RD 1112/2018. In this respect, new or modified web content is reviewed on a continuous basis.
The last accessibility review was carried out in May 2018 by means of an external assessment.
The Tax Agency's website is optimised for 1024 x 768 resolutions. If your screen resolution is greater, the size of the letters may be small in some cases. Notwithstanding this, the font sizes have been defined so that it is possible to increase or reduce their size using the browser options.
This website has been tested and is optimised for browsers compatible with HTML5 and versions supported by the manufacturers. Using different browsers or versions that are no longer supported by the manufacturers could give access to and enable viewing of the content of the Tax Agency's website, but does not guarantee a complete and adequate viewing or availability of documents or of other features. You can download updates and browsers on the supplier's website for these types of programmes.
Despite the effort made by the Tax Agency, given the large volume of final documents (PDF…), some of the content may not meet the accessibility guidelines required. If you find any page, document or form that does not comply with the provisions , or that you could not access correctly, or if you wish to make a suggestion, please let us know by completing and sending us the following form: