Accessibility

  • Accessibility policy

    The aim of the Tax Agency is to offer accessible portals for all citizens, in such a way that, regardless of their disability, age or their access to the Web from unconventional technologies, they may browse the pages of "www.agenciatributaria.gob.es", "www1.agenciatributaria.gob.es", "www2.agenciatributaria.gob.es", "www4.agenciatributaria.gob.es", "www5.agenciatributaria.gob.es", "www6.agenciatributaria.gob.es", "www7.agenciatributaria.gob.es", "www.agenciatributaria.es", "www.aeat.es", "www1.aeat.es", "www2.aeat.es", "www3.aeat.es", "www4.aeat.es", "www5.aeat.es" and "aeat.es" without any access difficulty.

    Standards and regulations

    The accessibility policy applied by the Tax Agency is in line with the demands of Royal Decree 1494/2007, dated 12 November, approving the regulations on the basic conditions for access by people with disabilities to the technologies, products and services related to the Information Society and social media.

    Viewing characteristics

    The Tax Agency's electronic office is optimised for a resolution of 1,024 x 768. If your screen resolution is greater, the size of the letters may be small in some cases. Notwithstanding this, the font sizes have been defined so that it is possible to increase or reduce their size using the browser options.

    This website has been tested and is optimised for browsers compatible with HTML5 and versions supported by the manufacturers. Using different browsers or versions that are no longer supported by the manufacturers could give access to and enable viewing of the content of the website, but do not guarantee a complete and adequate viewing or availability of documents or of other features. You can download updates and browsers on the supplier's website for these types of programs.

    Furthermore, for the eOffice to operate properly, your browser must have the use of javascript and of cookies enabled (see "Legal notice” section).

    Commitment to accessibility

    If, despite the efforts of the Tax Agency, you find a page or document at the electronic office that does not comply with the provisions or which you are unable to access correctly, or if you wish to make a complaint, query or suggestions, please send us an e-mail to sugerencias@correo.aeat.es.